Privacy Policy

What information do we collect?

•    We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

•    When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

•    We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

•    Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.


How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

•    To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

•    To allow us to better service you in responding to your customer service requests.

•    To quickly process your transactions.

•    To administer a contest, promotion, survey or other site feature.

•    If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.


How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.


Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include 4LegalLeads. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Third Party Links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).


Online Policy Only

This online privacy policy applies only to information collected through our website and not to information provided or collected offline.


Questions and Feedback

We welcome your questions, comments, and concerns about privacy, the Terms of Use, and/or the Privacy Policy. Please contact us with any and all feedback pertaining to privacy, or any other issue:

[email protected]

Additional Provisions – California Residents Only:

4LEGALLEADS complies with the California Consumer Privacy Act (CCPA) to the extent applicable. Under the CCPA, California residents have various rights:

  • the right to request disclosure of personal data that is being collected
  • the right to access personal information that we have collected
  • the right to seek deletion of data that has been collected
  • the right to equal service and price, even if you exercise your privacy rights

You have the right to request that 4LEGALLEADS disclose to you certain information about our collection and use of your personal information over the past 12 months. Once we receive and are able to confirm your identity, we will disclose to you:

  • the categories of personal information we collected about you
  • the categories of sources for the personal information we collected about you
  • our business purpose for collecting that personal information
  • the categories of third parties with whom we share that personal information
  • the specific personal information that we collected about you
  • if we sold or disclosed that personal information, identifying the personal information categories that were sold or disclosed.

To exercise your rights under CCPA, please submit a verifiable consumer request by email to [email protected] or by phone at (888) 847-4437. You may make a verifiable consumer request twice within a 12 month period. The request must: (a) contain sufficient information that allows us to reasonably verify that you are the person (or an authorized representative of such person) about whom we collected personal information and (b) describe your request with sufficient detail to allow us to understand, evaluate and respond to it.

You have the right to direct us not to sell your personal information at any time (“opt out”). If you opt out, you (or an authorized representative) must submit a request to us by clicking here: You do not need to create an account in order to exercise an opt out. We will only use personal information provided in an opt out request to review and comply with that request.


Terms of Use


The entire content included on this site, including but not limited to text, graphics or code (the “Content”) is copyrighted as a collective work under the United States and other copyright laws, and is the property of 4LegalLeads. The Content includes works that are licensed to 4LegalLeads. Copyright 2020, 4LegalLeads ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy Content for the sole purpose of placing an order with 4LegalLeads or purchasing 4LegalLeads products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print Content solely for your own non-commercial use, or to place an order with 4LegalLeads or to purchase 4LegalLeads products. Any other use of the Content, including but not limited to the reproduction, distribution, display or transmission of the Content of this site is strictly prohibited, unless authorized by 4LegalLeads. You further agree not to change or delete any proprietary notices from materials downloaded from the site.



All trademarks, service marks and trade names of 4LegalLeads (“Marks”) used in the site are trademarks or registered trademarks of 4LegalLeads. You may not use any Marks without 4LegalLeads’ prior written consent.


Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, 4LegalLeads disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. 4LegalLeads does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. 4LegalLeads does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. 4LegalLeads disclaims any and all representations and warranties that the site will provide specific results for the user, including that the site will provide the user with leads for prospective legal clients or a specific number of leads for prospective legal clients. 


Limitation of Liability

4LegalLeads shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if 4LegalLeads has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you for accessing and/or using this site.

Some states do not permit limitations or exclusions on warranties or liability, so the above limitations may not apply to you.


Typographical Errors

In the event that a 4LegalLeads product is mistakenly listed at an incorrect price, 4LegalLeads reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. 4LegalLeads reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, 4LegalLeads shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination

This Agreement is applicable to you upon your accessing the site and/or completing the registration or shopping process. The provisions relating to Copyrights, Trademark, Warranty Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.



4LegalLeads may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to 4LegalLeads.

Lead Generation/Not Referral or Recommendation

As a lawyer subscribing to 4LEGALLEADS services, (“Lawyer”), Lawyer hereby acknowledges and agrees that 4LEGALLEADS offers its services pursuant to Rule 7.2[5] of the American Bar Association Model Rules of Professional Conduct and that 4LEGALLEADS is not recommending any particular lawyer or law firm to any particular client or engaged in a referral service.

California Consumer Privacy Act Requests

Lawyer agrees to promptly notify 4LEGALLEADS in the event that Lawyer receives a request to delete information under the California Consumer Privacy Act from a lead provided through 4LEGALLEADS.


Your use of this site shall be governed in all respects by the laws of the state of Washington, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of 4LegalLeads products) shall be in the state or federal courts located in Pierce County, Washington. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of 4LegalLeads products) must be commenced within one (1) year after the claim or cause of action arises. 4LegalLeads's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. You may not assign your rights and duties under this Agreement without 4LegalLeads’ prior written consent. 4LegalLeads may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a 4LegalLeads or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer

4LegalLeads does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, 4LegalLeads is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, 4LegalLeads reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to 4LegalLeads, in its sole discretion.



You agree to indemnify, defend, and hold harmless 4LegalLeads, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, related to or resulting from your use of the site, any violation of this Agreement, or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links

In an attempt to provide increased value to our visitors, 4LegalLeads may link to sites operated by third parties. However, even if the third party is affiliated with 4LegalLeads, 4LegalLeads has no control over these linked sites, all of which have separate privacy and data collection practices, independent of 4LegalLeads. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, 4LegalLeads seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Refund Policy Summary

4LegalLeads offers pro-rated refunds of your account balance. You can give us 24-hour notice and request a pro-rated Account Refund (less any bonus funding you have received) at anytime within 120 days of adding those funds to your account, however an account refund must be made to your Original source of payment and the 120 days window cannot be extended. 

 e-Commerce Policy
Refund Policy
Before requesting a pro-rated refund, please remember we have a robust in-house replacement system for invalid leads you need replaced. This can be accessed by the "Credit Request" link on the left side in your backoffice. 

Eligible Reasons for Return: WEB LEADS

Disconnected Number (List error message)

Wrong Number (List how confirmed)

Wrong Category (List appropriate category)

Wrong Location (Please list this lead's location)

Had Attorney at Time of Request (List date retained)

Had a Legal Plan at the Time of Request (For how long?)

Lead Never Submitted Request (Be specific)

Issue is, in No Way, a Legal Matter (Be Specific)

Duplicate Lead (Include other lead's ID #)

Foreign Language Not Handled (Language?)

Gibberish Comments/SPAM (Explain if not obvious)

Voicemail Box Full/Not Setup (attempted email/phone/text for 4 days)

Free advice/Pro Bono (Must be mentioned in lead comments)

Underage (Please list current age)

Past the SOL (Injury category attorneys only)

At Fault (Auto Accident Injury attorneys only)

No Pending Charges (Criminal Defense only)

Debt Below Requested Minimum (Bankruptcy only)

Federal CPS Case (Family Law only)

3rd Party (Spouse/Dependent excluded,Legal Plan Accounts only)

Presently Incarcerated (Legal Plan Accounts only)

Gov't Lawsuit (Legal Plan accounts only)

Non Profit Organization (Legal Plan accounts only)

"No Contact" (Not eligible for return)

Eligible Reasons for Return: LIVE CALL LEADS

Verified using the recording of the call ONLY

Wrong Number

Wrong Category (List appropriate category)

Wrong Location (Please list this lead's location)

Already Represented

Already has a Legal Plan

Issue is, in No Way, a Legal Matter (Be Specific)

Duplicate Lead (Include other lead's ID #)

Foreign Language Not Handled (Language?)

Technical Issue (Explain if not obvious)

Free advice/Pro Bono

Underage (Please list current age)

Past the SOL (Auto Accident Injury attorneys only)

At Fault (Injury attorneys only)

No Pending Charges (Criminal Defense only)

Debt Below Requested Minimum (Bankruptcy only)

Federal CPS Case (Family Law only)

3rd Party (Spouse/Dependent excluded,Legal Plan Accounts only)

Presently Incarcerated (Legal Plan Accounts only)

Gov't Lawsuit (Legal Plan accounts only)

Non Profit Organization (Legal Plan accounts only)

"Missed Call/Went to Voicemail" (Not eligible for return)

Our verification department will call on your invalid leads, confirm and grant a credit to your backoffice balance to be used towards replacements. PLEASE NOTE: Live Call Transfers are verified using ONLY the recording of the initial call. 

Refunds on Account Balance

4LegalLeads offers pro-rated refunds of your account balance. You can give us 24-hour notice and request a pro-rated Account Refund (less any bonus funding you have received) at anytime within 120 days of adding those funds to your account.

(Please Note: An Account Refund must be to your ORIGINAL source of payment, and the 120-day window cannot be extended.) 

The amount of a pro-rated refund shall be your current balance at the time you pause your account and notify us minus all bonuses added for extra credit.  Items exempt from return include leads already purchased exclusively and delivered as advertising was already paid in the delivery of this service.
To complete your return, simply email us at [email protected] with the request to suspend your account and issue a pro-rated refund. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. You are always welcome to contact us to check on the status of your pro-rated refund.
Bonuses (if applicable)
Bonus funds added to your account from "volume bonuses" "early bird specials" or "referral credits" shall be excluded from returns since they were not part of the original payment.
Exchanges (if applicable)
Requesting a lead credit through our backoffice is the equivalent of an exchange and is granted for disconnected, wrong location, wrong category, and other reasons as listed in the drop-down credit request menu.
Balance Transfers
We can at anytime transfer unspent balances between accounts at your request, provided we have the original purchasers permission.
All advertising services and information are available to you in your backoffice using the very same login you used to make the purchase and add funds each time. For that reason, you always have access to your purchased data. We will also deliver notification by email and optional text message, however, it is the buyers responsibility to make sure their contact information is up-to-date and check their backoffice in the case of email or text delivery failures.
Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.


Are you interested in affiliate opportunities? We don't have an affiliate program per se, but we do work with partners who provide leads. Contact [email protected] with details about your inquiry.


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 Terms of Use & Privacy Policy


PLEASE READ THE FOLLOWING TERMS OF USE AND PRIVACY POLICY CAREFULLY BEFORE USING THE 4LEGALLEADS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions in the Terms of Use and Privacy Policy (“Agreement”) and other applicable law. We reserve the right to modify this Agreement at any time.  We will post all changes on this page. This policy was last modified on June 30, 2020.